Privacy Policy

Knotted Gold
7326 Stockton Blvd, Sacramento, CA 95823, United States
Email: mismoonbnie@outlook.com
Last updated: October 11, 2026

This Privacy Policy explains how Knotted Gold (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website, place an order, or contact us. By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

Information you provide to us:

• Name, email address, phone number, billing address, and shipping address

• Order details, purchase history, returns, and refund information

• Payment information, which is processed by third-party payment providers. We do not store full payment card details.

• Account login details, if you create an account

• Communications with us, including emails, messages, reviews, and customer support requests

• Marketing preferences, including email or SMS opt-in choices

Information collected automatically:

• IP address, device type, browser type, operating system, and approximate location

• Pages viewed, links clicked, time spent on pages, and referring website

• Cookies, pixels, and similar tracking technologies

Information from third parties:

• Payment processors, shipping carriers, analytics providers, advertising partners, and social media platforms

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, payments, shipping, returns, and refunds

• Communicate with you about your order, account, or customer service requests

• Improve our website, products, and services

• Personalize your experience and recommend products

• Send marketing communications, if you have opted in

• Prevent fraud, protect security, and comply with legal obligations

• Analyze website performance and advertising effectiveness

3. Cookies and Tracking Technologies

We use cookies and similar technologies for essential website functions, analytics, personalization, and advertising. You can control cookies through your browser settings. If you disable cookies, some website features may not work properly.

We may use third-party analytics and advertising tools. These partners may collect information about your activity over time and across different websites. You can opt out of some targeted advertising through industry opt-out tools or your browser settings.

We do not currently respond to “Do Not Track” signals. Where required by law, we will honor valid opt-out preference signals such as Global Privacy Control.

4. How We Share Your Information

We may share your personal information with:

• Service providers who help us operate our business, such as payment processors, shipping carriers, fulfillment partners, email providers, analytics providers, and IT service providers

• Advertising and analytics partners, which may be considered “sharing” or “targeted advertising” under some privacy laws

• Legal authorities when required by law, subpoena, court order, or to protect our rights, safety, or property

• Business transfers, such as a merger, acquisition, or sale of assets

• Other parties with your consent

We do not sell your personal information for money. If you wish to opt out of targeted advertising or sharing, contact us at mismoonbnie@outlook.com.

5. International Data Transfers

We are based in the United States. Your information may be processed and stored in the United States or other countries where our service providers operate. We take reasonable steps to protect your information when it is transferred internationally.

6. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, including to fulfill orders, comply with tax and legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize it.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate personal information

• Delete your personal information

• Obtain a copy of your personal information

• Restrict or object to certain processing

• Withdraw consent where processing is based on consent

• Opt out of marketing communications

• Opt out of targeted advertising or sharing

• Not be discriminated against for exercising your privacy rights

California residents: You may have rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of sale/sharing. We do not sell personal information for money. We do not knowingly sell or share the personal information of consumers under 16 without affirmative authorization. To exercise your rights, contact us at mismoonbnie@outlook.com. You may use an authorized agent, but we may require verification.

EU/UK residents: We process personal information based on legal bases such as contract performance, legitimate interests, consent, and legal compliance. You may have the right to access, correct, delete, restrict, object, and port your data, and to lodge a complaint with your local supervisory authority.

Other U.S. residents: You may have rights under applicable state privacy laws, including rights to access, correct, delete, and obtain a copy of your personal information, and to opt out of certain processing. Contact us to exercise these rights.

To exercise your rights, email us at mismoonbnie@outlook.com. We may need to verify your identity before responding. We will respond within the time required by applicable law.

9. Children’s Privacy

Our website and products are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date. Your continued use of our website after changes means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

Knotted Gold
7326 Stockton Blvd, Sacramento, CA 95823, United States
Email: mismoonbnie@outlook.com