Terms of Service

Knotted Gold
7326 Stockton Blvd, Sacramento, CA 95823, United States
Email: mismoonbnie@outlook.com
Last updated: October 11, 2026

These Terms of Service (“Terms”) govern your access to and use of the Knotted Gold website, products, and services. By visiting our website, placing an order, or using our services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. About Us

Knotted Gold sells crochet kits, jewelry, accessories, and related products. References to “we,” “us,” or “our” mean Knotted Gold. References to “you” mean any visitor, customer, or user of our website or services.

2. Eligibility

You must be at least 18 years old or the age of majority in your location to place an order. If you are under 18, you may use our website only with the involvement and consent of a parent or legal guardian. By using our website, you represent that you have the legal capacity to enter into these Terms.

3. Products and Availability

We try to display our products, colors, sizes, and descriptions accurately. However, we do not guarantee that product descriptions, images, colors, pricing, or availability are accurate, complete, or error-free. Actual product colors may vary depending on your device or screen. Products may be discontinued, changed, or limited in quantity without notice.

4. Orders and Acceptance

All orders are subject to acceptance by us. We may refuse or cancel an order for any lawful reason, including product availability, pricing errors, suspected fraud, or violation of these Terms. If we cancel your order, we will refund any amount you paid for that order.

An order is not accepted until we send an order confirmation or ship the product, whichever occurs first. We reserve the right to limit quantities per customer or per order.

5. Pricing and Payment

Prices are listed in U.S. dollars unless stated otherwise. Prices may change without notice. You are responsible for paying all applicable taxes, shipping fees, and other charges shown at checkout.

By providing payment information, you authorize us and our payment processors to charge your payment method for the total amount of your order. We do not store full payment card details. Payment processing is handled by third-party providers subject to their own terms and privacy policies.

If a pricing error occurs, we may contact you before shipping to confirm whether you wish to proceed at the correct price or cancel the order.

6. Shipping and Delivery

Shipping times and delivery estimates are not guaranteed. Delays may occur due to carriers, weather, customs, holidays, or events beyond our control. Risk of loss and title for products pass to you upon delivery by the carrier, unless otherwise required by law. Please review our shipping information at checkout or contact us for details.

7. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy. We offer a 30-day free return policy on eligible items, subject to the conditions in that policy. Please review the Return and Refund Policy before making a purchase. Nothing in these Terms limits any rights you may have under applicable consumer law.

8. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

9. Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activity under your account. You agree to provide accurate information and to update it as needed. We may suspend or terminate your account if we believe you have violated these Terms or engaged in fraudulent or unlawful activity.

10. User Content and Reviews

You may be able to submit reviews, comments, photos, or other content. By submitting content, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, display, and distribute that content for business purposes. You represent that you own or have permission to submit the content and that it does not violate any law or third-party rights.

We do not have to publish, and may remove, any content at our discretion. You may not submit content that is false, misleading, offensive, defamatory, infringing, or unlawful.

11. Intellectual Property

All website content, including text, images, logos, graphics, product photos, designs, and software, is owned by or licensed to Knotted Gold and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, sell, or use our content without our prior written permission, except as allowed for normal personal, non-commercial use of the website.

12. Prohibited Uses

You agree not to:

• Use our website for any unlawful purpose

• Attempt to gain unauthorized access to our systems or data

• Interfere with the operation or security of our website

• Use bots, scrapers, or automated tools without our permission

• Submit false, fraudulent, or misleading information

• Infringe the rights of Knotted Gold or any third party

• Harass, threaten, or harm others

• Violate any applicable law or regulation

13. Third-Party Links and Services

Our website may contain links to third-party websites, payment processors, or services. We are not responsible for the content, policies, or practices of third parties. Your use of third-party services is at your own risk and subject to their terms.

14. Disclaimer of Warranties

Our website, products, and services are provided on an “as is” and “as available” basis, to the fullest extent permitted by law. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our website will be uninterrupted, secure, or error-free.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. Nothing in these Terms excludes any warranty that cannot be excluded under applicable law.

15. Limitation of Liability

To the fullest extent permitted by law, Knotted Gold and its owners, employees, partners, and service providers will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost data, or business interruption, arising out of or related to your use of our website, products, or services.

Our total liability for any claim arising out of or related to these Terms or your order will not exceed the amount you paid to Knotted Gold for the product or service giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

16. Indemnification

You agree to indemnify, defend, and hold harmless Knotted Gold and its owners, employees, partners, and service providers from any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from your violation of these Terms, your misuse of our website or products, or your violation of any law or third-party rights.

17. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law rules. Any dispute that is not resolved informally will be brought in the state or federal courts located in Sacramento County, California, unless applicable law requires otherwise. You consent to the jurisdiction and venue of those courts.

18. California Consumer Rights

Nothing in these Terms waives any rights you may have under California law that cannot be waived, including applicable rights under the California Consumer Legal Remedies Act, the Song-Beverly Consumer Warranty Act, or other California consumer protection laws. If you are a California resident, you may also have privacy rights described in our Privacy Policy.

19. Dispute Resolution

Before filing any formal legal action, you agree to contact us at mismoonbnie@outlook.com and attempt to resolve the dispute informally. We will try to resolve the issue in good faith. If we cannot resolve it within a reasonable time, either party may pursue available legal remedies.

20. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a new “Last updated” date. Your continued use of our website after changes means you accept the updated Terms. If you do not agree, you should stop using our website.

21. Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions will remain in full force and effect.

22. Entire Agreement

These Terms, together with our Return and Refund Policy and Privacy Policy, constitute the entire agreement between you and Knotted Gold regarding your use of our website and services.

23. Contact Us

If you have questions about these Terms, contact us:

Knotted Gold
7326 Stockton Blvd, Sacramento, CA 95823, United States
Email: mismoonbnie@outlook.com